Genesis Communications, Inc. has been serving the Western New York marketplace since 1977. In addition, we have expanded our company’s services to service customers throughout the US. Thus offering a broad line of telecommunication products and services to a larger populous. The products that Genesis Communications, Inc. represents, have been field tested to ensure quality, efficiency, and reliability to the end user.

At Genesis Communications, Inc. ,we realize and believe that SERVICE AFTER THE SALE is the most important factor. It is always our goal to achieve and maintain a high level of customer satisfaction. In order to guarantee this level of service, our technical personnel are consistently trained on a regular basis for a wide spectrum of telecommunication products.

What Is Genesis?

Genesis Communications Inc. is a telecommunications company offering the following list of comprehensive services:

• Installation of business telephone systems
• Hosted Business phone systems
• Auto attendant / voicemail system
• Installation of local area networks
• Network cabling
• Wireless access points
• Security IP cameras
• Spectrum partner
• Comcast partner
• Verizon partner
• Much more

Service Genesis Provides!

After the installation, Genesis Communications, Inc. guarantees that your company will receive service in the following manner:

STANDARD Response Time: Genesis Communications, Inc. will respond to a standard service call within a 24 to 48 hour period. A standard response constitutes a minor failure with your telecommunications equipment.

EMERGENCY Response Time: Genesis Communications, Inc. will respond to an emergency service call within 2 hours, 24 hours a day, 7 days a week. An emergency service call consists of a major failure (at least 50% of system not operational) with your telecommunications equipment.